How it works

From your photo to forever.

How we make your hand-painted or charcoal portrait, from your photos to the finished piece. For ceramic urn materials, personalization and timing, please see the individual product page.

5 steps · handmade, just for you

From your photo to forever.
  1. Share your photos & their story

    Your part

    Share your photos & their story

    Choose your portrait and upload a clear reference photo. You can add their name, distinctive markings and any details you would like the artist to consider.

  2. Review and approve your draft

    Your approval

    Review and approve your draft

    We prepare a draft from your photos for you to review. The artist begins the final painting or drawing only after you approve the draft.

  3. We make your portrait by hand

    Our part

    We make your portrait by hand

    For acrylic portraits, the artist paints the clear acrylic panels and assembles them by hand. Charcoal portraits are drawn by hand on paper. Each piece has natural handmade differences.

  4. Packaged with care

    Our part

    Packaged with care

    Your finished portrait is inspected by hand and wrapped with care — cushioned and protected, ready to gift or to keep.

  5. On its way to you

    Our part

    On its way to you

    We ship your keepsake to your door with tracking, so you can follow every step of the journey until it's home — and theirs is a story you get to keep for good.

Ready to keep their story?

Choose a piece and share your photos — your artist takes it from there.

Start your keepsake